PRIVACY POLICY

Effective Date: 07 April 2025

At GoldRates.com, we are committed to protecting your privacy and ensuring transparency about how we collect and use your personal data. This Privacy Policy explains the types of information we may collect, how we use it, your rights, and how to contact us regarding any concerns.

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1. Scope

This policy applies to all visitors and users of the GoldRates.com website. It governs the collection and use of personal information provided to us or automatically collected when you access or interact with our site.

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2. Information We Collect

We may collect:

• Name
• Email Address
• Phone number (if voluntarily submitted)
• IP address
• Browser type and version
• Device information
• Referring URLs
• Time and duration of site visits
• Pages visited

This information may be collected directly via forms or indirectly via cookies and tracking technologies.

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3. How We Use Your Information

We may use your information to:

• Provide customer service and respond to inquiries
• Improve website functionality and user experience
• Monitor for fraud or misuse of the site
• Comply with legal obligations
• Send newsletters or promotional materials (only with your consent)

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4. Sharing Your Information

We do not sell, rent, or trade your personal data.
We may share your information with trusted third-party service providers who help operate our website, such as:

• Email marketing platforms
• Web hosting providers
• Analytics services

These third parties are contractually obligated to use your information only as necessary to provide services to us.

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5. International Transfers

If you are located outside the United Arab Emirates, please note that your information may be transferred to and processed in the UAE or other countries where we or our service providers operate.

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6. Marketing Communications

We only send marketing emails if you have provided your explicit consent. You may opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

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7. Google Ads & Third-Party Advertising

We use third-party vendors, including Google, to display advertising on GoldRates.com. These vendors use cookies to serve ads based on your prior visits to this and other websites.

Google’s advertising cookies enable it and its partners to display personalized ads based on your browsing history.

You can:

• Opt out of personalized advertising via the Google Ads Settings
• Learn more at Google’s Privacy & Terms – Partner Sites

We may also use aggregated data for analytics, trend monitoring, and ad performance tracking.

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8. Cookies

We use cookies and similar tracking technologies to enhance site functionality and understand how users interact with our content. For more details, please refer to our [Cookie Policy].

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9. Data Security

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection from unauthorized access or breaches.

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10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or outdated data
• Request data deletion
• Object to processing or request data portability

Please contact us to exercise these rights. Verification may be required.

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11. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our site constitutes acceptance of any updates.

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12. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please reach out to us at: info@goldrates.com.